Chyme

Features Chyme

Chyme is a Digital Assistant with a Conversational User Interface.
Use natural language for interaction with the assistant - both text and voice interactions are allowed.Chyme offers the following Digital Assistants out of the box:Help Desk Assistant:Help Desk Assistant improves help desk performance with the help of automation and self-service.- Automation frees humans from repetitive tasks.
Automated tasks help customers resolve problems immediately.
Automation tasks can be executed in any fulfillment system like ERP, CRM, IT systems, etc.- Self-service answers users questions from a machine learning enabled knowledge base to provide the most relevant and contextual answers to users- Transfers support requests to human agents with complete chat transcript for complex issues- Help Desk agents can use the Digital Assistant to interface with their help desk systems.Chyme Digital Assistant can connect to any help desk system like ServiceNow.Custom Assistants:Add your own custom assistants to support your business scenarios.General improvements and bug fixes